This Business is not BBB Accredited
The Home Improvement SpecialistFind a Location
Phone: (812) 629-7478Fax: (812) 401-74405611 E Morgan Ave, BLDG 7E, Evansville, IN 47715-2317
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On 07/30/2015 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB.
This company is no longer an accredited business of the BBB. The BBB has requested the return of the BBB Accreditation Plaque, however, the company has not responded. Unauthorized use of the BBB name is a violation of a federal trademark.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered The Home Improvement Specialist's rating include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to respond to one complaint filed against business.
Factors that raised The Home Improvement Specialist's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Total Closed Complaints||8|
Additional Complaint Information
Complaints generally allege that work was not started when promised and/or not completed in a timely manner. Some complaints also allege unsatisfactory workmanship.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Home Improvement Specialist
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mrs. Cathy Hoag (President)
Contact InformationMs. Tina Hudson (Receptionist)
Contractors - General, Plumbers, Electricians, Contractor - Insulation, Floor Laying, Refinishing & Resurfacing, Carpet Installation, Hardwood Floor Contractors, Painting Contractors, Drywall Contractors, Fence Contractors, Patio, Porch & Deck Enclosures, Roofing Contractors, Kitchen & Bath - Design & Remodeling, Room Additions, Gutters & Downspouts, Siding Contractors, Windows & Doors - Installation & Service, Construction & Remodeling Services
Products & Services
This company offers exterior residential construction, roofs and windows.
Alternate Business NamesTri-State Marketing Group, LLC
Industry Tips3 Day Cooling Off Rule
Home Improvement Contractors/Builders
IN Contract Law & FTC Trade Regulation Rule