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BBB Accredited Business since 08/15/2013

Dane Contracting

(812) 319-86716240 Oakhill Rd, EvansvilleIN 47711 Send email to Dane Contracting

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BBB Accreditation

A BBB Accredited Business since 08/15/2013

BBB has determined that Dane Contracting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Dane Contracting's rating include:

  • Length of time business has been operating.

Factors that raised Dane Contracting's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
05/22/2014Problems with Product / Service | Read Complaint Details
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Additional Notes

Complaint: Hired dane construction in sept of 2013. **** ***** came out, did work on my mother house. She was relocating at the time to *** *****. He was paid in full for the work and never finished the job. I have repeated texts asking him to come finish. He responded saying he would and never showed up. My mother is now having to pay another contractor to do the work she paid dane construction to do.
Product_Or_Service: Home repairs

Initial Business Response
My company should have done a better job of following up with ***** regarding the door weather stripping. I agree to pay ***** back for cost of the weather stripping once an actual invoice is provided to me. The serial number for the warranty applied to the AC unit is: XXXXXXXXXXX.

Initial Consumer Rebuttal
(The consumer indicated he/she DID NOT accept the response from the business.)
I agree that Dane basically blew me off on this job. they were hired in August of last year, paid in full for the job and it is now April., 7 months later. I have hired ******* construction to finish the job and would like Dane to pay for ********** service. not just the cost of weather stripping. I was told by **** that he ordered this special weather stripping and just had to go pick it. Up.I also found that the repair **** did to the whirlpool tub caused the tub not to work, has not worked since he replaced the hardware, I will have to ask ******* to look at that as we'll. Extremely disappointed in this whole affair and feel definitely taken advantage of financially by their company. I would never recommend them for any services.

Final Business Response
I made the offer to reimburse for the weather strip, but the customer never produced the invoice for reimbursement.

Complaint Resolution: BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Industry Comparison| Chart

Construction and Remodeling Services

Additional Information

top
BBB file opened: 10/19/2011Business started: 01/01/2008
Licensing

Special Notice for Vanderburgh County, Indiana: Vanderburgh County requires contractors/subcontractors providing certain services to be licensed. According to information provided by the business, they do not perform commercial contracting services in Vanderburgh County, therefore, do not hold licensing for contracting on commercial property in Vanderburgh County. If you have questions concerning license requirements, whether a contractor is licensed to perform services, or to report an unlicensed contractor, you may contact the Building Commission at (812) 436-7880, as well as your BBB.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Ryan Byrns (Owner)
Business Category

Construction and Remodeling Services

Products & Services

This company offers residential & commercial construction and remodeling.

BBB Program Participation
Dane Contracting participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry Tips
Home Improvement Contractors/Builders
BBB Warns Spring Time Brings Home Improvement Scams
Home Improvements

Map & Directions

Map & Directions

Address for Dane Contracting

6240 Oakhill Rd

Evansville, IN 47711

To | From

LocationsX

1 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Indiana, Southeastern Illinois and Henderson & Union Counties in Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Dane Contracting is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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BBB reports on known significant government actions involving business' marketplace conduct.

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