BBB Charity Review

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BBB Reliability Report for

Aurora, Inc.

A BBB Accredited Charity since 07/30/2008.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Aurora, Inc.
Phone: (812) 428-3246
Address: 1100 Lincoln Ave
Evansville, IN 47714-1029
Report Creation Date: February 27, 2007
Report Expiration Date: June 1, 2015
Original Business Start Date: January 1989
Principal: Ms. Luzada Hayes, Executive Director
Customer Contact: Ms. Luzada Hayes, Executive Director - (812) 428-3246
Entity: Corporation
Incorporated: January 1989, IN
Type of Business: Charity - Human Services, Charity-Local, Foundations-Education, Philanthropy, Research, Human Services Organizations
BBB Accreditation: Aurora, Inc. is a BBB Accredited Charity.

Additional DBA Names

Evansville Coalition for the Homeless, Inc.
ECHO, Inc.

Stated Purpose

The purpose of Aurora, Inc. is to prevent and end homelessness in our community.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

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BBB Program Participation

Aurora, Inc. participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Aurora Programs:

Homeless Outreach Team-Provides street outreach to those without a permanent residence, such as giving out necessary supplies for survival and checking on their well=being. Staff provides intensive case management to clients across the continuum of homelessness, including three partner homeless shelters.

Housing Support Team-Provides case management and short-term financial assistance to help homeless individuals and families residing in shelters to become permanently housed quickly and return their situation to a productive, stable life.

Shelter Plus Care-Provides case management for the twenty-unit scattered site supportive housing program that serves homeless individuals with disabilities. This is a partnership with Southwestern Behavioral Health Care and Aids Resource Group.

Vision 1501-Provides case management services to the 32-unit permanent supportive housing complex for homeless families.

Contract Case Management-Provides supportive services to a men's transitional housing program at a homeless shelter.

Community Development & Destination: Home-Aurora provides community awareness and educational activities, facilities collaborative endeavors, advocates for the social and economic changes necessary to make ending homelessness a reality and serves as Resource Coordinator for Destination: Home, the ten-year plan to end homelessness in Evansville and Vanderburgh County.

Total Program Expenses:$1,890,037


Chief Executive Officer:Luzada Hayes
CEO Compensation:$44,248
Chair of the Board:Connie Ralph
Chair's Profession / Business Affiliation:Goodwill Industries
Board Size:12
Paid Staff Size:20 Full Time. 3 Part Time.

Fund Raising

Method(s) Used:Direct mail appeals, invitations to fundraising events, internet appeals, and grant proposals

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Aurora, Inc.'s IRS 990, budget, financial statements for the year ended December 31, 2011:

 Special Events$26,863
 Destination Home Funds$20,830
 HPRP Programs$106,333
 Contracted Positions$60,835
 Investment Income$505
  Net Assets Released from Restrictions$13,365
 Total Income:$1,921,971
Expenses  % of total
% of total
 Programs:$1,890,037 96.13%98.34%
 Fund Raising:$14,917 0.76%0.78%
 Administrative:$61,117 3.11%3.18%
 Other:$0 0.00%0.00%
 Total Expenses:$1,966,071
* Excess of Expenses over Income$44,100
Ending Net Assets:$635,890

* Excess for the year indicates the portion of income remaining after expenses.

Additional Contact Information

Additional Addresses
PO Box 74
Evansville, IN  47701-0074

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Industry Tips

Charity-National Soliciting

When you are asked to contribute to a charity you should do the following things:

1. Call the AG's Office to see if they are registered.

2. If a professional promoter is being used to solicit funds, ask how much of your dollar will go to the charity and how much to pay the promoter. Decide if the split is an acceptable use of your money.

3. Ask for the charity's latest audited financial report so you can determine what percentage of funds raised were used to provide service and what percentage were used to run the organization.

The BBB's Wise Giving Alliance ( reports on national charities and determines if they meet 20 voluntary standards on matters such as charity finances, appeals and governance. It does not evaluate the worthiness of a charitable program.

Allowing a Charity to Use Your Name
Contributing with Confidence
Guidelines for Business Giving
Tips on Contributing Used Cars to Charity
Tips on Volunteering

ID: 90029799
Report as of July 13, 2014 17:40
Copyright© 2014 Better Business Bureau

An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.