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            Business ProfileAndrews Auto Sales Inc.

            Used Car Dealers
            BBB accredited business

            Contact Information

            3100 Covert Avenue

            Evansville, IN 47714-4060

            Get Directions
            Visit Website
            Email this Business
            (812) 473-4492

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            Closed

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/5/2007

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This company offers Automotive Sales, auto financing and help for consumers wanting to re-establish credit.

            Business Details

            Location of This Business
            3100 Covert Avenue, Evansville, IN 47714-4060
            Email this Business
            BBB File Opened:
            8/26/1993
            Years in Business:
            61
            Business Started:
            1/1/1963
            Business Started Locally:
            1/1/1966
            Date of New Ownership:
            2/1/2003
            Business Incorporated:
            1/21/2003
            Accredited Since:
            1/5/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            Closed
            Contact Information

            Principal

            • Mr. Daniel L. Francis, General Manager

            Customer Contact

            • Ms. Kristi Francis, General Manager
            • Mr. Daniel L. Francis, General Manager
            Additional Contact Information

            Fax Numbers

            • (812) 473-4494
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/08/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            The car I was buying broke down 6 times in the 11 months I had it. 2 times in the first 2 weeks of getting the car. They never actually fixed anything. We gave it back because we couldn't afford to pay 2 deductibles in a months time for a car they were never going to actually fix. This is a common complaint for this company from what I can see on Google reviews. When anyone puts a bad review they put people's personal business about past repos and financial information on the internet for everyone to see. This company had us sign our title over for our trade in before they would tell us what our payments were and of course the payments are ridiculously high for a over 10 year old car, almost $600 a month. They sell lemons and bad mouth anyone who tells the public. They harassed us the first month we had the car to put a good review on Google. Called and texted daily! The last time they said they fixed something they gave the car back with the check engine light blinking.
            Read More
            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Natasha T

            04/04/2023

            I was sold a vehicle that has bad wiring I took the veh in 4x and continue to have issues I even had to spend 600 on a rental because they had my truck for over a week. I decided to take it to Firestone to get a complete electrical diagnostic test and was told all my wires are spliced and they refused to touch it. I feel taken advantage of. I spoke with the manager and he refuses to help me get another vehicle. Will be taken this further with legal action I DO NOT recommend ANYONE to them

            Andrews Auto Sales Inc. Response

            04/10/2023

            Stating we are not willing to help is simply not true. We have offered every time for you to drop off the vehicle so we can investigate your issue. Last two communications from you stated you were bringing the vehicle to us to look at it then a few days later you no longer wanted the vehicle and you wanted to voluntarily surrender it back to us. Andrews Auto Sales has served this area since 1972 and takes pride in the tens of thousands of happy customers we have help get into a vehicle, build their credit, and help get their life back in order.
            Read 3 More Customer Reviews

            Local BBB

            Tri-State Better Business Bureau, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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