BBB warns consumers about aggressive door-to-door salespersons showing up this summer
EL PASO, Texas – May 21, 2012 – Better Business Bureau is warning consumers to be on guard when it comes to high-pressure sales tactics over the next few months. There are many businesses that go door-to-door selling everything from cosmetic products to magazine subscriptions. In 2012, BBB received over 1,700 complaints against door-to-door sales companies nationwide. Most complaints alleged products were paid for but never delivered, or refunds were not received upon cancellation.
During the summer months, BBB routinely receives an increase in complaints from consumers against businesses that employ aggressive door-to-door selling techniques. Some examples of high pressure sales tactics include hostile and persuasive rebuttals to consumer concerns, deep discounts offered upon immediate payment and refusal to take “no” for an answer.
While many businesses utilize door-to-door marketing tactics, BBB has these tips for consumers to consider when getting that knock on your door. According to the Texas Attorney General:
Door-to-door sales people are required to:
The contract or receipt must:
To cancel a door-to-door sale:
Don’t be pressured to take advantage of a time-sensitive offer. Take time to decide whether you’re sure you want the product. Do some comparison shopping at checkbbb.org to find an accredited business.