January 19, 2012
Better Business Bureaus from all around the US have been reporting that businesses are receiving emails from the BBB regarding a complaint against them. El Paso is no exception.

The phishing email is sent from the multiple email addresses with the subject line “Complaint #” followed by a nine-digit number. BBB Accredited and non-Accredited Businesses have been targeted.

The body of the email claims that the company has received a complaint and asks them to respond to the complaint by directing them a link shown as our national website at http://www.bbb.org which actually is disguised link to a third party website.

Because the message is fraudulent, the BBB advises any business that receives this email to take the following steps:

• Do not click on any links or reply to the message,
• Completely delete the message from your inbox, and
• Run a full virus scan on your computer if you did click on any links.

If you receive an email from the Better Business Bureau about a complaint filed against your business and need assistance in determining whether or not it is legitimate, contact the BBB Serving El Paso at (915) 577-0195.

Lawyers are working on finding the source, though they suspect it originates from overseas, making their search challenging at times.
For more advice on how to protect your business from malicious online attacks and data breaches visit www.bbb.org/data-security/