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Find a Location

HG Contractors, Inc has 1 locations, listed below.

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    Business ProfileforHG Contractors, Inc

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2014

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    11535 Edgemere Blvd, El Paso, TX 79936-1805
    BBB File Opened:
    1/29/2014
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Incorporated:
    9/1/2013
    Accredited Since:
    4/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of LCCR17-00098 for this business, issued by City Development-One Stop Shop. The expiration date of this license is 5/23/2024.

    These agencies may include:

    City Development-One Stop Shop

    811 Texas

    El Paso TX 79901

    (915) 212-0104

    https://epermits.elpasotexas.gov/CitizenAccess/Default.aspx

    Type of Entity:
    Corporation
    Alternate Business Name
    • HG Roofing,Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Hector Adame Jr., President
    Contact Information

    Principal

    • Hector Adame Jr., President

    Customer Contact

    • Hector Adame Jr., President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Critical: Professionalism, Punctuality, Quality, Responsiveness, Value I'm a single parent, and female, I believe he took advantage of me. I first contacted ****** with HG Roofing Division in March of 2019, signed the contract in October 2019. He finally started the roofing job in January of 2020. To this day, in April of 2022, he has not completed our contract. I chose a hunter green roof with matching gutters that he said he could do. He spray painted my gutters and left overspray on the wall of my home, and he will not repair it. ****** said he would drop off the paint for the facia that he also didn't complete, because it would cost him labor that I already paid for! He also failed to replace the wood in the porch area, and now the wood has rotted and the roof is already placed. In the pictures you will see he used spray paint because it's not even, and the overspray to the wall. He was supposed to fix the skylight in the kitchen and paint the kitchen but because they rushed the job, he painted on top of wet caulking, causing the paint to cracked and bubble and also missed many spots throughout the kitchen including behind a moveable cabinet. I met and pointed out to ****** his shady work, but he will not come back to fix it. My home is only **** sq ft, so it's pretty small for him not to finish it. It's been two years and he has not completed his part of the contract and his work is still under warranty. It is the worst job I've ever seen from a "professional." He is so disappointing, there is so much more to this but too lengthy to continue. Don't waste your time, look for someone better!Services: Gutter repairs, Skylight installation, Roof damage repair, Roof installation
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB El Paso

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