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BBB Accredited Business since 01/01/2013
Ashley Furniture HomestoreFind a Location
(915) 881-19201411 Airway Blvd, El Paso, TX 79925-2214
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A BBB Accredited Business since 01/01/2013
BBB has determined that Ashley Furniture Homestore meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Ashley Furniture Homestore's rating include:
- Length of time business has taken to resolve complaint(s).
Factors that raised Ashley Furniture Homestore's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 17 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||13|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||17|
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: http://www.elpasotexas.gov/development_services/contractor2.asp Or by calling: 915-541-4558
Contact InformationPrincipal: Ms. Shirley York (Operations Manager)Ms. Susan Juarez Michael Levitz (President) Shelley Levitz (CFO)Mr. Dan Provost Joe Ruiz (Branch Manager)
Number of Employees
Furniture-Retail, Furniture Manufacturers
Alternate Business NamesRichard B. Levitz and Sons, Inc.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Ashley Furniture Homestore is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Industry Tips for Furniture-Retail
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.