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Better Business Bureau ®
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In El Paso, TX

BBB Business Review

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BBB Accredited Business since 10/02/1978

One Source Federal Credit Union

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Phone: (915) 592-0223Fax: (915) 592-70488870 Gazelle Drive, El PasoTX 79925

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BBB Accreditation

A BBB Accredited Business since 10/02/1978

BBB has determined that One Source Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised One Source Federal Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 10/02/1978Business started: 04/09/1937Business started locally: 05/01/1936
Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: http://www.elpasotexas.gov/development_services/contractor2.asp Or by calling: 915-541-4558

Contact Information
Principal: Robert Peterson (President & CEO)Customer Contact: Danny Levario (CFO) Joanne Aranda (Branch Manager) Alice Hernandez (Director Admin Svcs)
Number of Employees

38

Business Category

Credit Unions

BBB Program Participation
One Source Federal Credit Union participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.