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El Paso, TX

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BBB Accredited Business since 01/22/1990

The Cleaners

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Phone: (915) 545-2810Fax: (915) 542-1456View Additional Phone Numbers180 N. Mesa Hills Dr., El PasoTX 79912

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BBB Accreditation

A BBB Accredited Business since 01/22/1990

BBB has determined that The Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The Cleaners' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on The Cleaners

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/22/1990Business started: 03/16/1986
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: http://www.elpasotexas.gov/development_services/contractor2.asp Or by calling: 915-541-4558

Contact Information
Principal: Edwardo Rodriguez Carmen Aguirre (Manager) Isabel Aleman (Manager) Shannon Ansell (Manager)Ms. Ann Barney (Area Supervisor) Juana De La Cruz (Manager) Connine Dominguez (Manager) Gilbert Portillo (General Manager) John Ramirez (Manager) Elsa Ruiz (Area Supervisor) Eloy Vallina (President) Martha Valtierra (Manager) Leticia G. Venzor (Controller) Yvette Yanez (Manager)
Number of Employees

100

Business Category

Cleaners

Products & Services

This company offers dry cleaning and laundry services.

Alternate Business Names
The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners, The Cleaners
BBB Program Participation
The Cleaners participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry Tips
Drycleaning

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.