Before you have your car repaired, follow these guidelines:
1. Before you take your car in, make a list of the problems and take it along with you. 2. Ask for a written estimate before you authorize any major repair work. 3. Make sure the work order reflects what you asked for before you leave the car. 4. Be sure the shop understands that they must call you before doing work beyond that which you originally requested. 5. Ask for the opportunity to inspect all replaced parts. 6. Keep copies of all work order and receipts. 7. Try to get a guarantee in writing for the work that has been done.
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