In a matter of hours after floods began taking homes and businesses in southern Alberta, offers of assistance poured in across social and mainstream media. While the majority of those offers are sincere, BBB warns consumers to be aware of storm chasers and out of town contractors soliciting business.
“It is not uncommon for out-of-town businesses to solicit business after storms like the ones affecting Calgary,” said Ron Mycholuk, Public Relations Manager for BBB of Central and Northern Alberta. “These storm chaser businesses may not have proper licensing and may offer quick fixes or make big promises to which they won’t deliver.”
Your BBB offers the following tips for disaster victims:
Your BBB often sees our of area businesses setting up shop in the area trying to capture construction work caused by a disaster. BBB is warning the area contractors to beware of storm chasers who are willing to pay local construction companies substantial amounts of money to use a local business’s established name, reputation and phone so they can masquerade as a local business.
We have seen this happen before across North America. After doing repairs paid by insurance companies, the new contractors left the area. Many contractors who agreed to let these storm chasers use their name regret their decision once they were left holding the bag of unsatisfied customers due to bad workmanship and/or unfulfilled warranties.
Disaster victims should never feel forced to make a hasty decision or to choose an unknown contractor. For reliable information, lists of BBB Accredited Businesses by industry and BBB Business Reviews you can trust on local businesses, visit edmonton.bbb.org or contact your BBB at 780.482.2341 or toll-free 1-888-232-2341.
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