BBB Highlights Top 10 Complaints and Inquiries for January

  
     
February 08, 2013

Between January 1 and 31, BBB of Central and Northern Albertar eceived the most complaints and inquiries about the following industries:(Ranked from highest to lowest)

 

 

   Complaints

 

   Inquiries

1.

Furniture - Retail

1.

Home Builders

2.

Auto Dealers – New Cars

2.

General Contractors

3.

Burglar Alarms & Monitoring

3.

Plumbing Contractors

4.

Movers

4.

Auto Repair & Service

5.

Auto Dealers – Used Cars

5.

Roofing Contractors

6.

Home Builders

6.

Movers

7.

Windows

7.

Auto Dealers – New Cars

8.

Landscape Contractors

8.

Auto Dealers – Used Cars

9.

Auto Parts & Supplies

9.

Electrical Contractors

10.

Collection Agencies

10

Home Improvements

The following is a tip to avoid Romance Scams.

 

Romance Scams are one of the many Internet scams that target individuals. But this time of year, consumers become increasingly vulnerable to this type of scam. Scammers use dating sites, chat rooms and social networking to find the “perfect victim.’

 

BBB warns that while all people may be at risk, criminals focus more on those over the age of 40, who may be divorced or widowed. They also may target elderly and disabled individuals.

“Online romance scams grow more sophisticated each year,” says Ron Mycholuk, Public Relations Manager for BBB of Central and Northern Alberta. “We’re trying to warn consumers and make them aware of some signs they can look out for to avoid being scammed.”

 

According to the Internet Crime Complaint Centre, they received over 5,600 complaints regarding romance scams in 2011 and information indicates that number grew in 2012. In some cases, scammers send their victims flowers or gifts while using stories of tragedy to earn trust and sympathy. Common signs you might be dealing with a scammer include: emails with poor grammar, misspelled words and requests for money. If a message you are sent through a dating service or online chat room contains any of these things,you may be dealing with someone intent on misleading you.

 

BBB offers the following tips for avoiding romance scams.

Consider using an established dating service. Check out their record first at edmonton.bbb.org

Don’t get involved with anyone who claims to love you from the word go. Scammers usually use emotional ties to increase their chances of getting your money. If your match quickly asks for travel expenses or other gifts, be on alert.

Make sure you’re familiar with the sites sending messages. Install updated anti-virus software and beware of unsolicited emails with subject lines like “Someone just sent you an e-card,” or “We’re a perfect match.”

Never give credit card and account details and be careful what personal information you pass out. Scammers can use your information and pictures to create a fake identity or target you with another scam.

Consider focusing your efforts to meet someone locally. While it’s possible and increasingly likely to meet someone online, there’s also more possibility of running into a long-distance scammer.

For more information on romance scams, visit edmonton.bbb.org

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