BBB Business ReviewWhat is a BBB Business Review?
BBB Accredited Business since 25/02/2013
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 25/02/2013
BBB has determined that Stony Plain Glass Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Stony Plain Glass Service's rating include:
- Length of time business has been operating.
Factors that raised Stony Plain Glass Service's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Business ManagementPrincipal: Giselle Bertrand (Office Manager)Peter Bertrand (Owner, Operator)
Number of Employees
Windows & Doors - Installation & Service, Glass - Store Fronts, Glass - Repair, Screens - Windows
Products & Services
This company states they provide residential and commercial services including custom mirrors, curtain walls, interior glass shower enclosures, storefronts and entrances, service and maintenance, interior glass, renovations of office buildings, medical buildings, educational facilities, government centres, hospitality industries, airports and medical offices.
Hours of Operation
Monday through Friday: 9:00 - 5:00
Refund and Exchange Policy
This company states they offer a 5 year warranty on windows.
Parkland County, Stony Plain and Spruce Grove
RR 5 Site 506 Box 4
Stony Plain, AB T7Z 1X5(780) 968-6860
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Stony Plain Glass Service is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (780) 246-6634
Additional Email Addresses
BBB Complaint Process
Industry Tips for Windows & Doors - Installation & Service
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.