BBB Business Review

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BBB Accredited Business since

The Kitchen Studio and Wallbeds-Etc Ltd

Phone: (780) 468-7088 Fax: (780) 468-1473 10414 172 St, Edmonton, AB T5S 1G9

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Kitchen Studio and Wallbeds-Etc Ltd is an Edmonton based design and retail company. Locally owned and local manufacturing. 35 years experience in designing, coordinating and installations.
Family run business for the Greater Edmonton area and Northern Alberta.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Kitchen Studio and Wallbeds-Etc Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Kitchen Studio and Wallbeds-Etc Ltd include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Kitchen Studio and Wallbeds-Etc Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 11, 2003 Business started: 09/01/2003 in AB Business started locally: 09/01/2003
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Lyle Morley, Owner
Contact Information
Principal: Lyle Morley, Owner
Business Category

Wall Bed Sales

Refund and Exchange Policy
All cabinetry is custom designed for each client and fully explained and detailed prior to manufacturing. Therefore The Kitchen Studio and Wallbeds-Etc Ltd does not offer refunds.
Service Area
Central Northern Alberta
Alternate Business Names
Kitchen Studio (1996) Ltd Unispace Wallbeds Wallbeds-Etc
Products & Services

Custom Design, sales and installation of all types of cabinets and counters specializing in Murphy Beds, Wallbeds and Bed-N-Desks. Also including Kitchens Bathrooms TV stereo cabinetry and Closets.
No Charge design services for Greater Edmonton area


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.