BBB Business Review

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BBB Accredited Business since

AB Designated Drivers

Phone: (780) 616-7140 View Additional Phone Numbers 11011 166 Ave, Edmonton, AB T5X 1Y2

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Alberta Designated Drivers drives you and your vehicle home if you have been drinking or are unable to drive. Alberta Designated Drivers is not a taxi service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AB Designated Drivers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AB Designated Drivers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AB Designated Drivers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 09, 2010 Business started: 04/22/2010 in AB Business started locally: 04/22/2010 Business incorporated 03/30/2013 in AB
Type of Entity


Business Management
Thomas Charles, Owner/Operator Soukanada Keomanivong, Partner
Contact Information
Principal: Thomas Charles, Owner/Operator
Business Category

Transportation Services Auto Transporters & Drive-Away Companies Logistics

Hours of Operation
Sunday through Thursday: 1:00pm - 2:00am
Friday & Saturday: 1:00pm - 4:00am
Refund and Exchange Policy
All services are non-refundable.
Service Area
Edmonton and surrounding area
Alternate Business Names
Alberta Designated Drivers
Products & Services

AB Designated Drivers offers a flat rate of $40.00/ride anywhere in Edmonton. This business states they also offer individual and corporate memberships, as well as package deals and special events pricing.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.