This Business is not BBB Accredited
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On 19/03/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Instant Storage's rating include:
- Failure to respond to 2 complaints filed against business.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Contact InformationPrincipal: Joe Lawrence (General Manager) Matthew Lawrence (President)
Number of Employees
Storage Units - Household & Commercial, Recreational Vehicles - Storage, Moving Supplies, Boat Storage, Office Records Stored, Moving Equipment Rental, Boxes - Corrugated & Fiber