BBB Business Review

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BBB Accredited Business since

Rapid Roofing & Repairs Inc

Phone: (780) 221-8411 200A-6030 88 St NW, Edmonton, AB T6E 6G4 http://rapidroofingrepairs.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Roofing Contractor that is Bonded, Licensed, Insured and offers a 10 year warranty on all reroofs. Rapid Roofing and Repairs pays attention to the details, which allows them to offer this warranty.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rapid Roofing & Repairs Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rapid Roofing & Repairs Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Rapid Roofing & Repairs Inc
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: October 12, 2012 Business started: 08/01/2012 Business started locally: 08/01/2012 Business incorporated 08/27/2012 in AB
Business Management
Daniel Cote, Owner/President Catherine Cote, Office Manager
Contact Information
Principal: Daniel Cote, Owner/President
Business Category

Roofing Contractors Commercial Roofing Roofing Service Consultants Roofing Materials Soffit & Fascia Contractor - Flat Roof Gutters & Downspouts Roof Structures

Service Area
Edmonton & Surrounding
Business Management

Rapid Roofing & Repairs Inc previously operated under the name Rapid Roofing & Renovations Inc. This name change occurred on May 20, 2014

Products & Services

Rapid Roofing & Repairs offers reroof, soffit and eavetroughs installation and repairs for both residential and commercial industry.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.