BBB Business Review

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BBB Accredited Business since

CTR Refrigeration & Food Store Equipment Ltd

Phone: (780) 444-0829 Fax: (780) 444-0854 View Additional Phone Numbers 10456 170 Street, Edmonton, AB T5S 1M4

BBB Business Reviews may not be reproduced for sales or promotional purposes.


CTR is a trusted, energetic company providing Refrigeration Sales and Service in Western Canada. With management and technicians highly educated in this industry, this business states they can perform installation, service and maintenance for all types of systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CTR Refrigeration & Food Store Equipment Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CTR Refrigeration & Food Store Equipment Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 2008 Business started: 02/01/2008 Business started locally: 02/01/2008 Business incorporated 04/05/2000 in AB
Business Management
Leanne Mein, Marketing Manager Stacey Lauer, Owner Dennis Pelley, Branch Manager
Contact Information
Principal: Leanne Mein, Marketing Manager
Business Category

Refrigeration Equipment - Commercial - Sales & Service Restaurant Equipment & Supplies Sausage Casings Food Processing Equipment & Supplies Meat Choppers & Grinders Meat Packers Equipment & Supplies Spices Butchers Equipment & Supplies Meat - Processing Meat - Smokehouses

Refund and Exchange Policy
CTR stands behind their products and services. They ask that you please contact them to determine the correct procedure for your issue.
Products & Services

In addition to providing Refrigeration Sales and Service, CTR is the supplier for High Caliber butcher and hunter supplies. This business says to come see them for home processing or small business needs for sausage and jerky making supplies and equipment. Open to the public.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.