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          The Alberta New Home Warranty Program has 1 locations, listed below.

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            Business ProfileThe Alberta New Home Warranty Program

            Home Warranty Plans
            BBB accredited business

            Contact Information

            201-2363 90B St SW

            Edmonton, AB T6X 1V8

            Visit Website
            Email this Business
            (780) 484-0572

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 21/11/1990

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Broker and insurer of new home warranty products and services

            Business Details

            Location of This Business
            201-2363 90B St SW, Edmonton, AB T6X 1V8
            Email this Business
            BBB File Opened:
            2/5/1975
            Years in Business:
            49
            Business Started:
            26/11/1974
            Accredited Since:
            21/11/1990
            Type of Entity:
            Corporation
            Number of Employees:
            7
            Alternate Business Name
            • The New Home Warranty Insurance (Canada) Corporation
            • ANHWP
            Business Management
            • Byron Moore, Vice President of Operations
            • Scott Hamilton, President/CEO
            Contact Information

            Principal

            • Scott Hamilton, President/CEO

            Customer Contact

            • Bonnie McGinnis, Corporate Advisor/ Executive Assistant
            • Byron Moore, Vice President of Operations
            Additional Contact Information

            Fax Numbers

            • (780) 486-7896
              Primary Fax
            • (403) 253-5062
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Purchasing home warranties

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/07/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We bought a house that was under warranty by the Alberta Home Warranty from a builder. We filed a complaint about an issue within 6 months of possession. The builder pushed along till warranty expired, and in fact the hardwood inspection did not occur till 3 months after expiration. This was not our fault and the Alberta Home Warranty tossed our complaint due to expiration. It seems this is a scheme that the builders use and perpetrated by Alberta Home Warranty. The Alberta Home Warranty should have forced the builder to go into an arbitration with the home owner and at least inspect our house and listen to us. The reviews on their website is appalling from frustrated owners.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            annie t

            10/02/2023

            Very bad, did not fix the issues with all kinds of excuses , backed up the builder. they allowed the builder to harass the owners with time off for over a year and no much achieve. they disallowed me to be agent at no charge to help the owners after I posted the review on them. they retained lawyer to intimidate the home owner. they took advantage of owners who do not speak English . and forced them to sign documents without a chance to understand them , if not signed they will not proceed to inspect at all. they opened a hole to let cold air into the house and pipes and refused to come to cover it up . They are not honest, . this kind of warranty is a joke . Government must amend the legislation to disqualify them.
            Read 1 More Customer Review

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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