Business ProfileforAyre & Oxford Inc.

Ive been in my apartment for three months and immediately I started to see cockroaches. I called right away and they told me they would have an exterminator come in and take a look. That was 13 weeks ago and no exterminator has been brought in. Ive called multiple times, sent emails and nothing! They refuse to bring someone in.At the beginning of November my neighbour moved out in a mad rush and I asked why. She told me her apartment was infested with roaches and management wouldnt bring anyone in. And sure enough, that week, another ***** in my apartment. I emailed right away so I would have everything in writing, and I was told they just got a new pest control person. Great, when should I expect them? No response, no exterminator.November 16th I get a call from ******, who made a copious amount of promises that he was going to get this taken care of. NOTHING! I still havent had someone come in!Now November 26th, Ive found yet another *****! They are becoming more frequent, which means the colony is getting bigger. Ive spoken to multiple residents in the building and they all have said they have roaches and management isnt returning their calls.Stay away from this company. So many other things are a problem and they refuse to deal with any of it. If you look at their ******** page, they are congratulating each other on jobs well done. How great are we, posts and in the meantime, they do nothing for the tenants!

Dear *********************************, This is not at all the level of service you should expect form one of our Managers. We have provided your details to *******************, Vice President *********** and he should be in touch with you to resolve your concerns. Thank you