BBB Business Review

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BBB Accredited Business since 23/02/2012

Butler Plumbing Heating & Gasfitting Ltd

Phone: (780) 432-3947Fax: (780) 989-25674260 93 St NW, EdmontonAB T6E 5P5 Send email to Butler Plumbing Heating & Gasfitting Ltd

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Description

Providing both Commercial and Residential plumbing and heating service. Butler Plumbing is dedicated to customers while providing reliable, honest, high quality service.

BBB Accreditation

A BBB Accredited Business since 23/02/2012

BBB has determined that Butler Plumbing Heating & Gasfitting Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Butler Plumbing Heating & Gasfitting Ltd's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Butler Plumbing Heating & Gasfitting Ltd

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 24/10/2006Business started: 01/05/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Service Alberta
3rd Fl-10155 102 St North Field Services, Licensing
Edmonton, AB T5J 4L4
(780) 427-4088
http://www.servicealberta.ca/

Type of Entity

Limited

Contact Information
Principal: Kevin Korte (Owner) Paul Amyotte (Owner)
Business Category

Plumbers, Water Heaters - Parts & Supplies, Humidifying Apparatus, Heating Equipment, Furnaces - Industrial, Boilers - New & Used, Heating Equipment & Systems Cleaning & Repair, Baths, Whirlpool Bath Equipment & Supplies, Water Heater - Tankless, Water Heaters - Dealers, Plumbing Fixtures, Parts, Supplies - Retail, Garbage Disposals - Household, Baths - Equipment & Supplies, Thermostats, Thermocouples, Radiant Heating, Hydronic Heating, Heating & Air Conditioning, Contractors - Gas Fitting, Water Heaters - Repairing, Plumbing Drains & Sewer Cleaning, Mechanical Contractors, Heating Contractors, Floors - Raised, Boilers - Repair & Cleaning, Contractors-Kitchen Renovations, Contractors - Bathroom Renovations

Products & Services

Customer Service, Boiler and Hydronic Service Repair, Plumbing Repair and Renos

Hours of Operation

Monday through Friday: 8:00am - 5:00pm

Refund and Exchange Policy

Warranty Terms; Renovations, one year. Service work, thirty days. If it is their fault, they will fix it.

Service Area

Edmonton and Surrounding Area


Customer Review Rating plus BBB Rating Summary

Butler Plumbing Heating & Gasfitting Ltd has received 5.0 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.