BBB Accredited Business since 01/01/1958
BBB Business Reviews may not be reproduced for sales or promotional purposes.
McBain Camera Ltd. has been serving Edmonton and the Province of Alberta since 1949, and is still under original ownership. McBain Camera is your one-stop shop for photographic equipment, photofinishing, video transfers, photography workshops and more!
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A BBB Accredited Business since 01/01/1958
BBB has determined that McBain Camera Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised McBain Camera Ltd's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on McBain Camera Ltd
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Neil McBain (General Manager)
Photographic Equipment & Supplies - Retail, Photo Finishing - Retail, Video Equipment - Supplies & Parts, Video Equipment - Service & Repair, Video Equipment - Sales & Rentals, Battery Supplies, Ink Cartridge - Refill & Sales, Computer Printers Sales & Service, Binoculars, Internet Shopping, Video Tapes & Discs - Dealers
Products & Services
Products include Cameras, DSLRs, Camcorders, Lenses, Flashes, Memory Cards, Camera Bags, Studio Equipment, Printers & more. Services include Photofinishing, Photo Restoration, Photo Workshop, Video Transfers, Passport Photos, Camera Repairs & more.
Hours of OperationMon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 05:30 PM
Refund and Exchange Policy
McBain Camera has a 7 day refund or 14 day exchange policy. All merchandise must be returned in original boxing and packages to be eligible for the 7 day refund. Product not returned in new condition may be subject to a re-stocking fee. Product purchased a credit card are subject to a 2% re-stocking fee. Shipping, freight, and insurance charges will not be refunded, unless the return is a result of their error.