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BBB Accredited Business since 17/03/2011
Premium Pet Supplies 4 U
(800) 610-39145117 14A Ave, Edmonton, AB T6L 2A4
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This company states they provide sales of a wide variety of pet supplies, including items specially intended for dogs, cats,ferrets, hamsters, gerbils, guinea pigs, etc.
A BBB Accredited Business since 17/03/2011
BBB has determined that Premium Pet Supplies 4 U meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Premium Pet Supplies 4 U's rating include:
- Length of time business has been operating.
Factors that raised Premium Pet Supplies 4 U's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Contact InformationPrincipal: Mr. Joe Miller (Manager)
Number of Employees
Pet Supplies & Foods - Retail
Products & Services
This company states they provide Sale of pet supplies of every type & description. They also state that they constantly strive to expand our inventory to be able to supply every item that may be desired by the customer.
Refund and Exchange Policy
This company states they provide a 1 year refund policy for any product deemed defective or broken through ordinary use. They also state that the product be returned to supplier - we refund the purchase price.
Alternate Business NamesDouble M Electric & Controls, 313419 Alberta Ltd
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Premium Pet Supplies 4 U is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Pet Supplies & Foods - Retail
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BBB reports on known significant government actions involving business' marketplace conduct.
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