BBB Business Review

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BBB Accredited Business since

Preferred Personnel of Canada Inc

Phone: (780) 430-7987 Fax: (780) 430-8399 View Additional Phone Numbers Suite206,10335 178 St NW, Edmonton, AB T5S 1R5

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Preferred Personnel of Canada Inc offers the placement of live in or live out childcare and elderly and disabled caregivers along with any documents needed to work with the foreign workers who often do this work. Preferred Personnel of Canada Inc also works with companys who need workers. Immigration services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Preferred Personnel of Canada Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Preferred Personnel of Canada Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Preferred Personnel of Canada Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 10, 1985 Business started: 03/13/1981 Business started locally: 03/13/1981 Business incorporated 01/11/1996 in AB
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City Licensing
3rd Floor, City Hall, 1 Sir Winston Churchill Square, Edmonton AB T5J 2R7
Phone Number: (780) 496-3100
The number is 64863458001.

Business Management
Carl Wurfel, Director Elizabeth Medeiros, Office Manager Heather Wurfel, Director
Contact Information
Principal: Carl Wurfel, Director
Business Category

Personnel Consultants

Refund and Exchange Policy
Preferred Personnel of Canada Inc offers replacement care in the event a caregiver's placement fails, this is provided all the terms of the contract have been met. In most cases replacement care is for the time period of one year.
Alternate Business Names
Products & Services

This company states they offer caregivers to family's for childcare, eldercare or, disabled care from a local or overseas database.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.