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            Business ProfileParamount Custom Decks Inc

            Patios and Decks
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 07/02/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            10 Merrywood Crescent

            Sherwood Park, AB T8A 0M7

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            Revoked BBB accredited businessC+

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Paramount Custom Decks specializes in low maintenance deck construction and design. They also specialize in a large range of outdoor carpentry which includes, outdoor kitchens, gazebos, roof additions, pool decks, hot tub decks, outdoor railings and stairs, patio stones and wood fences.

            Business Details

            Location of This Business
            10 Merrywood Crescent, Sherwood Park, AB T8A 0M7
            BBB File Opened:
            1/5/2012
            Years in Business:
            14
            Business Started:
            1/9/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 334729 for this business, issued by Edmonton: Service Alberta

            These agencies may include:

            Edmonton: Service Alberta

            3rd Fl-10155 102 St, North Field Services, Licensing

            Edmonton AB T5J 4L4

            780-4274088

            http://www.servicealberta.ca/

            Number of Employees:
            3
            Business Management
            • Joshua Czerwinski, Owner
            • Denny Riendeau, Owner
            Contact Information

            Principal

            • Joshua Czerwinski, Owner

            Customer Contact

            • Denny Riendeau, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            13/03/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            The contract with Paramount Customs Deck (PCD) included the cost and processing of the Deck Permit with the City of Edmonton. Mr. ***** ******** of PCD told us that permit takes a bit of time to process but would likely be ready by the completion of the deck. Full payment for contracted services, including the Permit Fee was paid over to PCD, on schedule. The deck is also completed. We have been waiting on the Permit, and despite several emails, phone calls, and voice messages to Mr. ******** there has been no response. We have checked the City of Edmonton online status report, and it appears a submission was never made. We are concerned about the lack of response, the implications of the City of Edmonton finding us in breach of not having the permit for the construction, and the collection of the Permit Fee without the required action. Contract Value = $16,645.10 paid in full Contract August 16, 2022 - November 2022
            Read 1 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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            BBB Reports On

            BBB reports on known marketplace practices.

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