BBB Business Review

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BBB Accredited Business since

Excel Decking Inc

Phone: (780) 417-6490 Fax: (780) 417-6497 View Additional Phone Numbers 23013A Township Road 502, Leduc County, AB T0B 3M1 http://www.dec-k-ing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Excel Decking Inc installs reinforced vinyl decking and power coated welded aluminum rails. They provide picket or glass inserts and wrap steps in vinyl.
They also build decks.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Excel Decking Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Excel Decking Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Excel Decking Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 2006 Business started: 04/01/2006 Business started locally: 04/01/2006 Business incorporated 08/11/1998 in AB
Business Management
Larry Eisenkrein, Owner
Contact Information
Principal: Larry Eisenkrein, Owner
Business Category

Patio & Deck Builders Patio Builder Deck Builder Vinyl Decking Railings

Refund and Exchange Policy
Excel Decking Inc does not offer refunds and or exchanges, however they do offer a 5 year warranty on material and 1 year on labor.
Products & Services

Excel Decking Inc specializes in Reinforced vinyl decking, 40 mil or 60 mil. Excel Decking Inc offers welded aluminum rails and provide options which includes picket and glass inserts.
They also build decks.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.