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This business is not BBB accredited.

Trendz Optical

Phone: (780) 449-9432 102-48 Brentwood Blvd, Sherwood Park, AB T8A 2H5 http://www.trendzoptical.ca

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Trendz Optical is an independent optical store that provides eyeglasses, safety eyewear, contact lenses, sunglasses and eye exams.
Eye wear and Eye Care for the whole family.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Trendz Optical
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 16, 2002 Business started: 05/01/2002 Business started locally: 05/01/2002
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alberta College of Optometrists
105-3907 98 St, Edmonton AB T6E 6M3
Phone Number: (780) 466-5999

Business Management
Janet Sochatsky, Owner/optician
Contact Information
Principal: Janet Sochatsky, Owner/optician
Business Category

Optical Goods - Service & Repair Eyeglass Suppliers Optometrists Contact Lenses

Refund and Exchange Policy
This business states your satisfaction is their business!
Trendz Optical offers a 30 day EXCHANGE on eyewear, however there are some limitations. No refunds on prescription eyeglasses.
Service Area
Edmonton and Strathcona County
Products & Services

Eye Exams, Contact lenses, Safety eyeglasses.
Direct billing to most insurance companies available.
Vision Care Rewards Program in store.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.