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          Burly Boyz Moving & Storage has 1 locations, listed below.

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            Business ProfileBurly Boyz Moving & Storage

            Moving Services
            BBB accredited business

            Contact Information

            12868 184 St NW

            Edmonton, AB T5V 1T3

            (780) 757-7808

            Business hours

            7:00 AM - 5:00 PM
            Business Hours
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            8:00 AM - 4:00 PM
            8:00 AM - 3:00 PM

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            Customer Reviews

            1.35/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            30 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 31/3/2017

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Burly Boyz Moving are an Edmonton based moving company providing local and Canada-Wide long distance moving services. Additional service locations include Calgary, Mississauga and Vancouver. We also offer packing services, storage and moving materials such as boxes. 

            Business Details

            Location of This Business
            12868 184 St NW, Edmonton, AB T5V 1T3
            BBB File Opened:
            9/12/2009
            Years in Business:
            15
            Business Started:
            20/1/2009
            Business Incorporated:
            20/1/2009
            Accredited Since:
            31/3/2017
            Type of Entity:
            Corporation
            Number of Employees:
            56
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            8:00 AM - 3:00 PM
            Business Management
            • Dan Madi, President
            • Oksana Popyk
            Contact Information

            Principal

            • Dan Madi, President

            Customer Contact

            • Oksana Popyk
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            22/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Worst moving service I’ve ever used. Awful attitude from workers. They destroyed a new mattress of mine that I paid for a plastic cover to protect (the plastic was ripped and looked like it had gotten soaked and covered in dirt in transport). I paid for their insurance option that would cover the replacement of an item in full. After 2 months after the complaint was made, and paying the deductible, they will not be replacing it. They’re trying to CLEAN this filthy mattress that has developed mold sitting in a storage facility. I made it clear being on methotrexate/chemo that I can’t be using that mattress ever again and need to have a junk removal dispose of it…now I’m out an extra $250 for the deductible, when they won’t use it towards replacing it, am out of work due to health reasons, and also won’t have a mattress. Taking this to court they are the most god awful nasty moving company. I’ve used plenty of movers before and never had issues. I expect a full refund of my mattress.
            Read More
            Read 29 More Complaints

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Matthew H

            06/02/2024

            I would strongly reccomend against moving with burly boyz.During my move from ** to **** burly boyz charged me and extra **** dollars. There was never a clear explanation to why and they refused delivery effectively holding my possessions hostage until I paid.After delivery to a storage warehouse while awaiting possession of my home I noticed they had smashed one of my tvs. After 3 months of emails and photos burly boyz refused to reimburse me anything.Very unprofessional. I would never book with them again and would advise anyone to avoid.

            Burly Boyz Moving & Storage Response

            12/02/2024

            *******,We sincerely apologize for the negative experience you had with our company during your move from ** to ************. It's disheartening to hear about the challenges you faced, and we understand your frustration.Your feedback is invaluable to us, and we are committed to addressing the issues you have raised to prevent similar occurrences in the future. We appreciate your honesty and candor in sharing your experience, and we sincerely apologize for any inconvenience or distress caused.Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your faith in our services in the future.Best regards,Burly Boyz Moving & Storage
            Read 19 More Customer Reviews

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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