BBB Business Review

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BBB Accredited Business since

Action Moving & Storage 1988 Ltd

Phone: (780) 474-2861 Fax: (780) 473-2648 View Additional Phone Numbers 12946 54 St NW, Edmonton, AB T5A 5A8

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Action Moving is a family owned and operated business, offering residential, commercial and office moves. Action Moving has been in the moving industry since 1988, under the same management. Action Moving uses fully equipped 3,5, and 7 ton trucks.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Action Moving & Storage 1988 Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Action Moving & Storage 1988 Ltd include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review on Action Moving & Storage 1988 Ltd
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 18, 1989 Business started: 04/01/1988 Business started locally: 04/01/1988
Business Management
Darek Wojtalik, Owner Wendy Fenske, Office Manager
Contact Information
Customer Contact: Wendy Fenske, Office Manager
Principal: Darek Wojtalik, Owner
Business Category

Movers Movers - Office Storage Units - Household & Commercial Travel & Moving Services Moving & Storage Company Delivery Service

Products & Services

This company states they offer residential, commercial moves, office moves. Action Moving offers secure storage, call Action Moving and they will pick up your items for storage and when you are ready for Action Moving to return your belongings just call and they will deliver it to you.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.