BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Academy Mechanical Services Inc.

Additional Locations

Phone: (780) 438-1750 Fax: (780) 435-9534 6031 92 St NW, Edmonton, AB T6E 3A5

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company states they are a plumbing and HVAC (heating, ventilation & air-conditioning)service company. They also state they provide retrofit/renovation and irrigation services. They serve both commercial and residential customers in Edmonton and surrounding areas.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Academy Mechanical Services Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Academy Mechanical Services Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 1985 Business started: 11/01/1975 Business started locally: 11/01/1975
Type of Entity


Business Management
Don Patterson, President/Owner Heather Patterson, Secretary/Owner
Contact Information
Principal: Don Patterson, President/Owner
Business Category

Mechanical Contractors Plumbers Heating & Air Conditioning Boilers - Repair & Cleaning

Refund and Exchange Policy
30 day warranty on labour
Applicable manufacturers' warranty on parts.
Alternate Business Names
Fritz Plumbing & Heating (1994) Ltd. (Associated Company)
Products & Services

This company states that they offer Plumbing/heating/air conditioning/refrigeration service.Furnaces/boilers/Hot water tanks/rooftop heat/cool units/makeup air units/exhaust fans/tube heaters/unit heaters


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.