BBB Business Review

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This business is not BBB accredited.

The Mattress & Sleep Company

Additional Locations

Phone: (780) 436-1212 View Additional Phone Numbers 10340 34 Ave NW, Edmonton, AB T6J 7A2

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Mattress & Sleep Company is focused on promoting a healthy lifestyle through quality of sleep improvements. Transparency in everything they do is one of their primary goals.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Mattress & Sleep Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Mattress & Sleep Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 05, 2008 Business started: 12/01/2006 Business started locally: 12/01/2006 Business incorporated 06/21/2006 in AB
Business Management
Dylan Buchfink, President Daniel Buchfink, Shareholder Richard Buchfink, Chairman
Contact Information
Customer Contact: Daniel Buchfink, Shareholder
Principal: Dylan Buchfink, President
Business Category

Mattresses Mattresses Air Purifying & Cleaning Systems & Equipment Organic/Green Products Furniture - Retail

Refund and Exchange Policy
Within 30 days of delivery, returns are accepted along with a full refund provided the item being returned was regularly stocked and has not been opened or used in any way.

All used products, special orders or custom orders are final sale items.
Service Area
The Mattress & Sleep Company delivers across North America.
Alternate Business Names
The Mattress & Sleep Company Inc
Products & Services

The Mattress & Sleep Company offers carefully selected high quality brands including Abyss & Habidecor, Berkeley Ergonomics, Celso de Lemos, Crescent Moon, Green Sleep, Natura, Sleeptek/Obasan, St. Geneve, Team 7, Tempur-Pedic, Wesley Allen & Zedbed.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.