Business ProfileforLawDepot TM

We must have signed up for a free trial a year ago, as we needed one document. A year later of course we didn't remember that if we didn't stop it we would automatically be charged for a renewal subscription. Turns out that sneaky automatic renewal is non-refundable. There was no correspondence leading up to the renewal period - I just saw the charge on my credit card bill.What a scam. Buyer beware - this is not a company you want to do business with. I wish we had read reviews a year ago.

Dear *****,Thank you for your message, and we appreciate you bringing this to our attention.Upon my review, you signed up for our 7-day Free Trial Subscription on Dec 1, 2023. Since no cancellation was on file within the trial period, a monthly subscription began.We want to assure you that we provided trial and renewal information both on our website and through email confirmations sent to you.We can confirm that we sent two emails to you pertaining to your order and membership details. The first email was dispatched on the trial start day, Dec 1, 2023. This email contains information about your trial period and details about the renewal process.The second email was sent on Dec 9, 2023, specifically concerning your membership. We understand the importance of these communications and have taken measures to ensure that all necessary information was provided to you.According to our refund policy, LawDepot is not obligated to refund charges for free trials that have been properly converted to paid product access. Therefore, we are unable to provide a refund to you.For more detailed information about our refund policy, please refer to our Terms of Use at this link: (************************************************).Your subscription has been canceled and no further charges will apply. Please check your emails for confirmation.Should you have any more questions or require further assistance, please feel free to contact us. We are here to support you.Regards,Cally