BBB Business Review

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BBB Accredited Business since

The Lawnmower Hospital

Phone: (780) 437-1851 Fax: (780) 435-0146 7555 72A St NW, Edmonton, AB T6B 1Z3

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Lawnmower Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Lawnmower Hospital include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Lawnmower Hospital
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1983 Business started: 01/01/1975 Business started locally: 01/01/1975 Business incorporated 10/16/1976 in
Business Management
Scott Mace, Owner Dean Mace, Owner Neil Mace, Owner
Contact Information
Principal: Scott Mace, Owner
Business Category

Lawn Mowers Saws Saws - Sharpen & Repair Snow Removal Equipment Tractor Equipment & Parts Small Engine Repair Generators - Maintenance Sweepers - Power Lawn & Garden Equipment & Supplies Garden Centers

Hours of Operation
Monday through Friday: 8:30am - 5:30pm
Saturday: 9:00am - 3:00pm
Alternate Business Names
Lawnmower Hospital Mace Industrial Consulting Ltd
Products & Services

This company offers the following products and services: Aerators, Fire Equipment and Safety, Power Cutters, Tillers, ATV and UTV, Forestry and Tree Care, Power Rakes, Tractors and Riders, BCS, Generators, Safety Accessories, Trimmer Accessories, Blowers, Hedge Trimmers, Shop and Specialty, Trimmers, Brushcutters, Ice and Earth Augers, Snow and Ice, Turf Equipment, Chainsaw Accessories, Lawnmowers, Snowblowers, Vacuums and Blowers, Chainsaws, Mowers Specialty, Sprayers, Water Pumps, Edgers, Oil and Lubricants, Sweepers, Zero Turn Riders, Engines, Pole Saws This company carries the following brands: Eastman, Echo, Eskimo, Ferris, Honda, Husqvarna, Jiffy, Jonsered, Kawasaki, Kodiak, Kohler, Lawnboy, Little Wonder, MTD, Mantis, Mcleans, Noma, Onan, Oregon, Plugger/Ryan, SDMO, Simplicity, Snapper, Stihl, Swisher, Tanaka, Tecumseh, Toro, Wisconsin, Yamaha


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.