BBB Business Review

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BBB Accredited Business since

Finishing the Unfinished Home Improvement

Phone: (780) 299-3959 12836 96 St. NW, Edmonton, AB T5E 4B1 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Finishing the Unfinished Home Improvement provides renovation services and specialize in home improvements framing, insulation, drywall/taping, trim, flooring, electrical, plumbing, tile paint.
Special focus on Bathroom Updating.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Finishing the Unfinished Home Improvement meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Finishing the Unfinished Home Improvement include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Finishing the Unfinished Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 10, 2009 Business started: 08/20/2006 Business started locally: 08/20/2006 Business incorporated 08/20/2006 in AB
Business Management
Eric Turner, President/Owner
Contact Information
Principal: Eric Turner, President/Owner
Business Category

Kitchen & Bath - Design & Remodeling Drywall Taping and Texturing Plumbing - Renovation & Repair Contractors - Flooring

Refund and Exchange Policy
Finishing the Unfinished Home Improvement has a 100% guarantee for 1 year on all labour provided. No deposits are required and an invoice is provided upon task completion.
Service Area
Edmonton, Sherwood Park, St. Albert, Spruce Grove, Devon, Leduc, Fort Saskatchewan
Alternate Business Names
Finishing the Unfinished Co. Finishing the Unfinished Home Improvement Inc.
Products & Services

Finishing the Unfinished Home Improvement provides renovations adhering building to code.

Special focus on Bathroom Updating all trades completed by the business owner.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.