BBB Business Review

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BBB Accredited Business since

Westmount Jewellers

Phone: (780) 451-7660 13324 114 Ave. NW, Edmonton, AB T5M4B7 http://www.westmountjewellers.com/



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Description

Westmount Jewellers is a family owned and operated, Edmonton jewelry store. They are a service based business that specializes in jewelry sales and service. This includes repairs, alterations and custom design.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Westmount Jewellers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Westmount Jewellers include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Westmount Jewellers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 23, 1989 Business started: 01/01/1980 Business started locally: 01/01/1980
Business Management
Sean Susun, Manager
Contact Information
Principal: Sean Susun, Manager
Business Category

Jewelers - Retail Watches - Dealers Wedding Supplies & Services Jewelry Repair Appraisal - Jewelry Jewelry Buyers Jewelry Designers Jewelry Engravers Pearls Diamonds

Service Area
Edmonton
Alternate Business Names
1657991 Alberta Ltd
Products & Services

Diamond Engagement Ring
Wedding Bands
Diamond Ring
Diamond Jewellery
Gold Jewellery
Fashion Jewellery
Silver Jewellery
Watches
Masonic Jewellery
Loose Diamond
Men's Jewellery
Swiss and Collector Watches
Rolex Watch Repair

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.