BBB Business Review

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BBB Accredited Business since

Crowley's Jewellers & Goldsmiths

Phone: (780) 477-2400 Fax: (780) 474-5243 674 Kingsway Mall, Edmonton, AB T5G 3E6

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business states they have a large collection of designer rings and because they are a boutique, all products are hand picked just for you.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Crowley's Jewellers & Goldsmiths meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Crowley's Jewellers & Goldsmiths include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Crowley's Jewellers & Goldsmiths
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 07, 1992 Business started: 05/01/1992 Business started locally: 05/01/1992
Business Management
Mary Martin, Owner Shannon Deagle, Manager
Contact Information
Principal: Mary Martin, Owner
Business Category

Jewelers - Retail Watches - Dealers Wedding Supplies & Services Jewelry Repair Jewelers - Wholesale Jewelry Buyers Jewelry Designers Jewelry Engravers Pearls Silversmiths & Goldsmiths Diamonds

Alternate Business Names
Div Of 510778 Alberta Ltd
Products & Services

Crowley's has an in-store Master Goldsmith, Graduate Gemologist & Artist. Having these staff on hand allows them to do all of their work in-store and gives them the ability to design custom jewelry.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.