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BBB Accredited Business since 19/06/1996
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Personalized Storybooks Canada is one of the leading providers in Canada for personalized keepsake gifts. They personalize a variety of gifts for both children and adults, including storybooks, music CDs, singing plush animals and much more.
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A BBB Accredited Business since 19/06/1996
BBB has determined that Personalized Storybooks Canada meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Personalized Storybooks Canada's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Personalized Storybooks Canada
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Contact InformationPrincipal: Mary Irwin (Owner/manager) John Andrew Irwin (Owner/manager)
Internet Shopping, Mail Order & Catalog Shopping, Children's Personalized Products
Products & Services
Personalized Children Music CDs and DVDs
Personalized Singing Plush Animals
Personalized Photo DVDs
Personalized Alarm Clocks
Personalized Sports Gifts for Adults
Personalized Family Name History .... and much more
Refund and Exchange Policy
Due to the personalized nature of these products, all sales are final.
Personalized Storybooks Canada will accept returns or refunds in the case of manufacturing defect only. If you believe your product has not arrived in full working order, please contact them for assistance. If it is determined that the malfunction was caused during production of the item, they will either replace your product or offer you a refund.
Personalized Storybooks Canada cannot accept responsibility for any damage which may be caused by the shipping courier but if an item is replaced or refunded due to a manufacturing defect, they will provide concessions for any shipping charges you may have incurred.
Personalized Storybooks Canada is an online store and will mail your order nationwide throughout Canada and the United States.
Alternate Business NamesPersonalized Books Canada
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview