BBB Business Review

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BBB Accredited Business since

Hojat's Kitchen Cabinetry

Phone: (780) 485-3553 View Additional Phone Numbers 100-3903 99 St NW, Edmonton, AB T6E 6M2 http://hojatkitchen.com



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Description

With over 9 years of experience working with finishing and cabinetry, Hojat's Kitchen Cabinetry has had the pleasure of being involved in many custom homes and businesses.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hojat's Kitchen Cabinetry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hojat's Kitchen Cabinetry include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Hojat's Kitchen Cabinetry
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: November 23, 2009 Business started: 06/16/2006 Business started locally: 06/16/2006 Business incorporated 06/09/2006 in AB
Business Management
Hojat Javaherdost, President Nesibe Javaherdost, Office Manager
Contact Information
Principal: Hojat Javaherdost, President
Customer Contact: Nesibe Javaherdost, Office Manager
Business Category

Home Improvements Woodworking Cabinets Cabinets Countertops Kitchen Remodeling

Refund and Exchange Policy
Cabinet components - 5-year warranty, parts and labour

* Hojat Kitchen Cabinetry guarantees all components of its products against any manufacturing or installation defects (if it is installed by Hojat Kitchen Cabinetry) for 5 years from the date of purchase, under normal use conditions.

Drawer runners and door hinges - Lifetime warranty

* Hojat Kitchen Cabinetry guarantees that drawer runners and door hinges will remain in good working order for life, under normal use conditions. This warranty covers materials only, and does not include installation costs.

Claim procedure and conditions

* All claims for defective cabinets must be submitted to the manufacturer in writing and must specify the defects present in the cabinets. After the manufacturer has had an opportunity to inspect the cabinets, it will, at their discretion, either replace defective cabinets or repair any defects in the cabinets. All claims made under this warranty must be accompanied by proof of purchase. Please allow a reasonable time for your claim to be examined. Hojat Kitchen Cabinetry reserves the right to deny any unjustified claim.

Exclusions
The following items are excluded from coverage under this warranty:

* Product deterioration resulting from normal wear and tear.
* Bulging or swelling caused by ingress of water or any other liquid.
* Labour costs associated with the installation of any component
* Adjustments, corrections or damage caused by improper installation by anyone other than a 
  duly authorized Hojat Kitchen Cabinetry representative.
* Any cabinet or cabinet component repaired or modified by anyone other than a duly 
  authorized Hojat Kitchen Cabinetry representative.
* Any defect, malfunction or failure caused by unreasonable use, inappropriate application or 
  lack of reasonable or necessary maintenance.
* Any damage to cabinets or cabinet components caused by structural defects or settling of the 
  building in which the cabinets are installed.
* Any damage caused by natural disasters, intentional acts, accidents, negligence or exposure to chemicals.

This warranty is the only express warranty (verbal or written) that applies to Hojat Kitchen Cabinetry products. 
No one is authorized to issue any different or additional warranty.
Service Area
Edmonton and Area
Alternate Business Names
Hojat's Home Improvements & Renovation Ltd
Products & Services

Kitchen Cabinets
   Center Islands
   Pantries
   Buffets
   China Cabinets
Custom hood fan
   Linen Closets
   Storage Closets
   His and Her Custom Closets
Murphy Beds
      

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.