BBB Accredited Business since
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Shore 2 Shore Automation Ltd. has three very distinct divisions:
Shore 2 Shore IT Solutions, a full service I.T. Solution Provider serving small to medium sized Edmonton and surrounding area businesses.
Shore 2 Shore Security Solutions and Shore 2 Shore Automation which offers a team of consultants to help you simplify and enhance your lifestyle including Sophie, a voice-activated Home Automation System, you control of all the systems in your home, including lights, sprinkler system, home theatre, audio/video, security, climate, telephone and the internet from anywhere in the world by Voice or Touch Screen.
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A BBB Accredited Business since
BBB has determined that Shore 2 Shore Automation Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Shore 2 Shore Automation Ltd include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementDarryl Shore, Owner/Partner Jay Shore, Owner/Partner
Home Automation Audio-Visual Equipment - Dealers Computers - Supplies & Parts Home Theater Intercoms Systems & Services Smoke Detectors & Alarms Automation Consultants Burglar Alarm Systems - Dealers, Monitoring & Service Computers Hardware, Software & Services Computers Hardware, Software & Services Computers - Networks Computers - Rooms - Installation & Equipment Computers - Sys Designers & Consult Security Control Equipment & System Monitors Security Control Equipment & System Monitors Security Systems Consultants Videoconferencing Services Automation Systems & Equipment Television Sys & Equipment - Closed Circuit Fire & Smoke Alarm Systems Carbon Monoxide Detecting
Products & Services
Shore 2 Shore Automation Ltd. has three distinct yet complimentary divisions:
Shore 2 Shore IT Solutions offers:
*Custom built and competitively priced genuine Intel Servers/Workstations/Laptops
*A vast selection of computer hardware, software, peripherals and supplies
*Microsoft and Symantec Authorized Licensing Partner
*On-Site and Remote Technical Support
*24/7 Managed Services/Proactive Maintenance
*On-line, worry free backups
*Network Consulting, Design and Installation Services
*Free no-obligation Network Analysis (I.D.E.A.)
Shore 2 Shore Security Solutions offers:
*Commercial/Residential Security Consulting
*Wireless and Hardwired Solutions
*Monthly Security Monitoring - No Contracts - We earn your business every month
*Structured Wiring (Telephone/Data Cabling)
*Access Control solutions
*Audio/Video Solutions for Boardrooms
Shore 2 Shore Automation offers:
*Home Automation Consulting, Design and Installation
*Home Theatre design and installation services
*Whole House Lighting Control
*Smart Thermostats for control of heating and air conditioning
*Motorized Lutron Blinds
1377 Breckenridge Drive
Edmonton, AB T5T 6M2 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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- Problems with Products or Services
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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (780) 705-8105(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.