BBB Business Review

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BBB Accredited Business since

Rob's Albertan Service Experts

Additional Locations

Phone: (780) 477-3261 Fax: (780) 465-0460 View Additional Phone Numbers 4918 72 Ave, Edmonton, AB T6B 2K2 View Additional Web Addresses

Click for BBB Rating on Rob's Albertan Service Experts

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rob's Albertan Service Experts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Rob's Albertan Service Experts. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Rob's Albertan Service Experts.

Additional Information

BBB file opened: August 07, 1985 Business started: 09/01/1983 Business started locally: 09/01/1983
Type of Entity


Business Management
Al Calley, General Manager Collin Goodyear, Manager Tim Inch, Regional Vice President Jeremy Petersen, Service Manager Barb Slater, Office Manager
Contact Information
Principal: Al Calley, General Manager
Customer Contact: Collin Goodyear, Manager
Business Category

Heating & Air Conditioning Sheet Metal Work Thermostats Air Conditioning Equipment - Room Units Plumbing Fixtures, Parts, Supplies - Retail Air Conditioning Repair Furnaces - Industrial Refrigeration Equipment - Commercial - Sales & Service Air Conditioning Contractors & Systems Heating Contractors Plumbers

Alternate Business Names
Albertan Heating Rob's Plumbing & Mechanical SE Canada Inc Service Experts Heating & Air Conditioning Service Experts, Edmonton South

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.