BBB Accredited Business since
Phone: (403) 755-1769 Fax: (403) 346-6717 158 Lantern St, Red Deer County, AB T4E 0A5
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Started in 2006, BuyAirsoft.ca has grown mainly by word of mouth throughout the Airsoft Community. It is BuyAirsoft.ca's number one priority to provide you with the best customer service possible.
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A BBB Accredited Business since
BBB has determined that BuyAirsoft.ca meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementBetty Lou Rocheleau, Accounting Robert Kinsella, President/CEO
Guns - Air, BB and Pellet
Refund and Exchange PolicyMany airsoft retailers continue to have a no refunds no exchanges policy, however at BuyAirsoft.ca and Airsoft Shop, this business states they want you to feel confident purchasing from them, knowing that you have return, exchange and warranty options available to you.
If, for any reason, you are not completely satisfied with your purchase, please notify them within 48 hours for a Return. These items must remain unopened and in their original condition. Please understand that BuyAirsoft.ca cannot refund original shipping fees. There will also be a 10% restocking fee applied to products being refunded, not exchanged.
Contact them within 48 hours of receiving your products
BuyAirsoft.ca expects their customers to receive fully functional products that meet the standards reflected in the products' description. Should you receive a product that is defective right out of the box, please notify BuyAirsoft.ca by email within 48 hours of receiving the order through their contact page. If a product cannot be repaired by their in-house Technicians, they will send you a replacement or store credit of equal value.
Shipping your product back
If a product is being returned to BuyAirsoft.ca, the cost of return shipping is the customer's responsibility. If the product meets the return requirements, shipping back to the customer will be at the cost of BuyAirsoft.ca. The return requirements are outlined in the return email.
What is not eligible for returns
Upgrade and replacement parts - If you are unsure if a part is compatible with your airsoft gun, please call them (1.403.755.1769) and talk to one of their Technicians.
Any consumable product
Service AreaThis business states they Deliver to ALL Canadian Postal Codes
Alternate Business Names1261333 Alberta Ltd Airsoft Shop Canadian Airgun Supply
Products & Services
This company states it is a distributor of Airsoft hobby guns and ammo