BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Saving Grace Medical Academy Ltd

Phone: (780) 863-6066 Fax: (780) 705-2274 View Additional Phone Numbers 203-7313 50 St NW, Edmonton, AB T6B 2J9

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Saving Grace Medical Academy strives to be the leader in Pre-Hospital and Safety Education through in-depth instruction and services guided by experience. This business states their relaxed and professional instructors keep their students on their toes and at their best.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Saving Grace Medical Academy Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

30 Customer Reviews on Saving Grace Medical Academy Ltd
Customer Experience Total Customer Reviews
Positive Experience 30
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 30

Additional Information

BBB file opened: July 18, 2013 Business started: 04/01/2011 Business started locally: 04/01/2011 Business incorporated 04/04/2011 in AB
Business Management
Jason Tschetter, Dean of Admissions Emily Tschetter, General Manager
Contact Information
Customer Contact: Emily Tschetter, General Manager
Principal: Jason Tschetter, Dean of Admissions
Business Category

First Aid Instruction Schools - Business & Vocational CPR Training & Certification Safety Consultants Adult & Continuing Education Oilfield Service

Refund and Exchange Policy
To cancel your course this business states they require a 48 hour's notice to cancel for full refunds, anything less than 48 hours they refer to their second chance policy for non shows and will give a second date available for the course to be taken unless otherwise specified. To cancel the course please provide the 48 hours notice or a $25 administration fee will be billed to the credit card provided During Sign Up.
Service Area
Edmonton and Central Alberta
Products & Services

Standard First Aid "C"
Child Care First Aid "B"
Emergency First Aid "C"
WHMIS -Hazards at the Work Place


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.