Business ProfileforAlberta Restoration Services Inc

Date: June 2022 Job: Ceiling leak repair, covered by insurance. Dispute: - Did not complete the job, ceiling not replaced and cabinets not yet reinstalled - Tried to upsell on landscaping before completing the job, pressured to accept, - Overcharged on tile (quoted 300$ and asked for 1450$ more) - Made us purchase tile for 400$ and did not reimburse, - Unpredictable work schedule: did not tell me when they would arrive, - Started work after 5pm, even after I requested they come earlier in the day. - Significant delays (6 months without a functional kitchen), - Damaged stove top and hood fan, they are non-functional, - Used our living room as an office, feet on furniture - Left construction materials outside our front door - Repeatedly asked for more payment (I paid a deductible of 2000$ on first day and said the insurance check would be cashed at the end of the job). - Texted me on a Friday afternoon asking to go to the bank to cash the check because they could not make payroll (they had not started my job yet), - On two occasions, scheduled work days but did not show up. Said they forgot. On one occasion, I had arranged to be out of the house for a week for ceiling repair. They did not show up or apologise for the inconvenience to my family. - When I asked to reschedule my ceiling repair, ******* asked me to give him some money. - I now have an insurance check I cannot cash because ******* insisted it is in the name of Alberta Restoration Services. If I go to another company, I will have to pay out of pocket. Total estimate: see attached. Total paid: 2000$ in June, purchased tile in October for about 400$