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In Central and Northern Alberta

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BBB Accredited Business since 18/08/1999

Gratton Coulee Agri Parts Ltd

Phone: (780) 754-2303Fax: (780) 754-2333View Additional Phone NumbersBox 41, IrmaAB T0B 2H0 Send email to Gratton Coulee Agri Parts Ltd

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BBB Accreditation

A BBB Accredited Business since 18/08/1999

BBB has determined that Gratton Coulee Agri Parts Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Gratton Coulee Agri Parts Ltd's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
06/01/2012Advertising / Sales Issues

Industry Comparison| Chart

Farm Equipment, Tractor Repair & Service, Tractor Dealers, Tire Dealers, Exporters, Tractor Equipment & Parts, Hydraulic Equipment & Supplies, Farm Equipment - Repair & Parts, Hydraulic Equipment Repair, Agricultural Equipment, Cabs - Tractor, Truck, Engines - Diesel, Internet Shopping

Additional Information

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BBB file opened: 04/05/1999Business started: 01/01/1988
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Karen Larson (Secretary) Marc Taylor (Parts Manager)
Number of Employees

19

Business Category

Farm Equipment, Tractor Repair & Service, Tractor Dealers, Tire Dealers, Exporters, Tractor Equipment & Parts, Hydraulic Equipment & Supplies, Farm Equipment - Repair & Parts, Hydraulic Equipment Repair, Agricultural Equipment, Cabs - Tractor, Truck, Engines - Diesel, Internet Shopping

Products & Services

The company states that they also sell farming combines; tires for farm equipment; new and re-built engines for farm equipment.

Map & Directions

Map & Directions

Address for Gratton Coulee Agri Parts Ltd

Box 41

Irma, AB T0B 2H0

To | From

LocationsX

1 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Gratton Coulee Agri Parts Ltd is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (888) 327-6767
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB serving Central and Northern Alberta, Northeastern British Columbia, Lloydminster, Nunavut, and the Northwest Territories (BBB) began including complaint response text in BBB Business Reviews on March 4, 2014.

BBB reports the complaint response text for all reportable complaints against a business that were received after January 1 2013.

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Industry Tips for Farm Equipment

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

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