BBB Business Review

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This business is not BBB accredited.

360 Fitness - Red Deer Personal Training & Weight Loss

Phone: (403) 347-1707 Fax: (403) 347-1705 107-5301 43 St, Red Deer, AB T4N 3E3

BBB Business Reviews may not be reproduced for sales or promotional purposes.


360 Fitness is in Red Deer. 360 Fitness is different than any gym out there. 360 Fitness works one on one with you to get you results!

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 360 Fitness - Red Deer Personal Training & Weight Loss include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 360 Fitness - Red Deer Personal Training & Weight Loss
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 06, 2009 Business started: 08/01/2009 Business started locally: 08/01/2009 Business incorporated 01/08/2009 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Physiotherapy Alberta College & Association
Suite 300 Dorchester Building, 10357 109 St, Edmonton AB T5J 1N3
Phone Number: (780) 438-0338
Fax Number: (780) 436-1908

Business Management
Jack Wheeler, Owner Don Stirling, Owner
Contact Information
Principal: Jack Wheeler, Owner
Business Category

Exercise & Physical Fitness Programs Fencing Instruction Gymnasiums Gymnastic Instruction Personal Trainers Health Clubs Fitness Centers Meditation Instruction Physical Therapists Weight Control Services Gymnasiums - Equipment & Supplies Juices Exercise Equipment & Machines - Sales Health & Diet Products - Retail Vitamins & Food Supplements Dietitians

Refund and Exchange Policy
360 Fitness states they have a 24 hour cancellation on sessions and a $200 Cancellation Fee on premature package cancellation.
Service Area
Red Deer, AB;Lacombe, AB; Innisfail,AB;Blackfalds,AB;Sylvan Lake, AB
Alternate Business Names
360 Fitness Ltd 360 Fitness Personal Training & Weight Loss
Products & Services

360 Fitness is a Private, Exclusive Personal Training Studio focusing on permanent weight loss and everyday health and fitness.

They Guarantee all programs with a 30 Day Money Back Guarantee.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.