BBB Business Review

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BBB Accredited Business since

National Drapery & Design

Phone: (780) 436-6633 Fax: (780) 436-6636 8312 137 Ave, Edmonton, AB T5E 1X9 http://www.national-drapery.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

National Drapery & Design is a family-run business in the drapery design industry. This business states their team is passionate about drapery design and have strong beliefs in quality service and product.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Drapery & Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Drapery & Design include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on National Drapery & Design
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 11, 2001 Business started: 06/01/1995 Business started locally: 06/01/1995
Business Management
Ollie Shymko, Co-Owner Nicole Martel, Co-Owner
Contact Information
Principal: Ollie Shymko, Co-Owner
Business Category

Draperies & Curtains - Retail & Custom Drapery & Curtain Fixtures Venetian Blinds - Dealers Venetian Blinds - Supplies & Parts Vertical Blinds

Refund and Exchange Policy
A 50% deposit it required for product and services to start. National Drapery does not collect the balance until the client is satisfied upon completion.
Service Area
Window Fashions, drapery, blinds and hardware
Products & Services

This business states they carry industry leading products such as Hunter Douglas, Robert Allen, Maxwell Fabrics and Joanne. For more details see - http://www.national-drapery.com

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.