BBB Business Review
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BBB Accredited Business since 29/04/2010
K & J's Custom Granite Inc
(780) 462-1033View Additional Phone Numbers4912 72 Ave NW, Edmonton, AB T6B 2K2 Send email to K & J's Custom Granite Incwww.kandjscustomgraniteinc.com
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Description
K and J's Custom Granite Inc states they provide customers with granite, marble, quartz, and glass products for items such as kitchen and bathroom countertops, fireplace and tub surrounds.
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BBB Accreditation
A BBB Accredited Business since 29/04/2010
BBB has determined that K & J's Custom Granite Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered K & J's Custom Granite Inc's rating include:
- Length of time business has been operating.
Factors that raised K & J's Custom Granite Inc's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Incorporated
Contact Information
Principal: Keith Riley (Owner) Jody Pfunder (Owner/Director of Operations)Number of Employees
10
Business Category
Countertops, Marble & Granite Installation, Stonework Fabrication, Stone - Natural, Stone Cutters, Marble - Natural, Marble - Cultured, Fireplaces, Stone - Cast, Slate, Home Improvements, Kitchen & Bath - Design & Remodeling, Limestone
Products & Services
K and J's Custom Granite Inc states they provide a selection of granite, marble, quartz, and glass; they also stated, they provide education to all customers on all hard surface material, fabrication techniques, and seam matching.
Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMRefund and Exchange Policy
This company states they provide a Three year limited warranty. More information will be provided in-store.
Service Area
This company states they provide service to All of Alberta.
LocationsX
1 Locations
-
4912 72 Ave NW
Edmonton, AB T6B 2K2(780) 462-1032
(780) 462-1033Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*K & J's Custom Granite Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Countertops
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