BBB Business Review

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This business is not BBB accredited.

Waltz Construction Ltd

Address on File, Edmonton, AB T6C 0H8 https://www.facebook.com/www.waltzconstruction.ca


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Waltz Construction Ltd include:

  • 4 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • Failure to have a required competency license

Factors that raised the rating for Waltz Construction Ltd include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Waltz Construction Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 2009 Business started: 01/01/2004 Business started locally: 01/01/2004 Business incorporated 05/20/2009 in AB
Contact Information
Principal: Walter Michael Taylor, Owner
Business Category

Contractors - General Garage Builders Gutters & Downspouts Patio & Deck Builders Siding Contractors Windows - Installation & Service Fence Contractors Fence - Sales, Service & Contractors

Licensing

On May 26, 2015 BBB confirmed that Waltz Construction had not obtained a necessary license from Service Alberta. Such a license is required in Alberta for businesses offering prepaid contracting services. A prepaid contracting business:
-Solicits, negotiates or concludes prepaid contracts in person at any place other than the sellers' place of business, and
-Accepts money before all the work is done and /or the services are provided

Prepaid contracts are for construction, maintenance, repairing, altering, adding to or improving private dwellings, or real property used in conjunction with a private dwelling i.e. landscaping services.

BBB encourages you to contact the following agency or agencies to confirm this information: Service Alberta, http://www.servicealberta.gov.ab.ca/976.cfm.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.