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Consumer Complaints

This Business is not BBB Accredited

All-Fix Ltd

Phone: (780) 437-2088Fax: (780) 435-5243

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
06/09/2014Problems with Product / Service | Read Complaint Details
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Complaint
******************************************************************************************************************************************************************************************** When the tile installer started with the tile one day when I was at home I talked to him and he said he has to do the grouting total 3 times. Last time would be a finish that is not slippery. He never ever came back. I paid the bill as he wanted the money. The tile started falling off shortly after, lifting and cracking . I phoned him and complained be came once took pictures of the stairs but did not do anything to fix the job.***************************************************************** I've been phoning him for the last 3 & 4 years, he never returns my calls. He also has his wife answering tellsm me she will tell him but he never calls or writes a letter to let me know what he is going to do.
I am enclosing copies of the agreement, letter he wrote to me and copy of cheque I wrote to pay the bill. ***********************************************************************************************************************************************************************************

Desired Settlement
preferably I would like my money back but I would also accept having someone come back and fix it right for free.

Industry Comparison| Chart

Construction & Remodeling Services, Siding Contractors, Stair Builders, Garage Doors & Openers, Patio, Porch & Deck Enclosures, Patio & Deck Builders, Roofing Contractors

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.